Casino claims woman's $8M jackpot was machine malfunction
Veronica Castillo, 42, is upset after apparently winning an $8 million jackpot at a casino only to be told that the slot machine made a mistake. She ended up being given $80 as a consolation prize. Nov 01, 2016 It was a selfie she thought was worth nearly $43 million. An Oregon woman thought she won $8 million while playing a slot machine at a Washington casino — only to walk away with a measly $80 after officials told her the machine malfunctioned.
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An Oregon gambler said her excitement quickly turned to anger after a slot machine revealed that she won $8 million, but casino staffers said it was broken, and refused to give her the prize.
Veronica Castillo said employees at the Lucky Eagle Casino in Rochester, Washington turned off the machine and gave her just $80. She had inserted $100, Q13 Fox reports.
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'Somebody's going to have to account for why this happened,' Fox News Legal Analyst Bob Massi told Fox & Friends. He said an attorney could likely challenge the casino's claim.
In a news release, casino officials said the malfunction was evident. For example, they say the machine's maximum jackpot is just $20,000, which gamblers can see before they insert money.
Many casinos reportedly display notices that claim no cash is awarded during equipment malfunctions. Castillo says that's unfair.
'To me, that's deceiving, it's cheating, it might even be fraudulent,' she added.
Wow! What a crappy feeling it must’ve been for Katrina Bookman. You know, that feeling you get when you’re told you actually did NOT win $43 MILLION because the slot machine that said you won was malfunctioning. Or so the casino says.
“I kept thinking about my family,” Bookman said.
That’s just about all Katrina Bookman could say when her thoughts turn to what happened back in August at Resorts World Casino in New York.
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She already earmarked the millions to buy a barbershop for her son and a big chunk that would be given back to her community.
When she THOUGHT she hit the jackpot, Bookman’s partner captured the casino chaos on video. She was surrounded by customers, casino personnel and security.
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That’s just about all Katrina Bookman could say when her thoughts turn to what happened back in August at Resorts World Casino in New York.
She already earmarked the millions to buy a barbershop for her son and a big chunk that would be given back to her community.
When she THOUGHT she hit the jackpot, Bookman’s partner captured the casino chaos on video. She was surrounded by customers, casino personnel and security.
As she was being escorted off the casino floor, she just knew she was “in the money.” She probably didn’t think anything of it when she was told to come back the next day for the decision, reports ABC7. Pink games for free.
“I said what did I win? (The casino representative said,) ‘You didn’t win nothing,’” she recalled.
Bookman said the only thing the casino offered her was a steak dinner.
The New York State Gaming Commission said Bookman’s slot machine malfunctioned. “Malfunctions void all pays and plays,” a warning states on all the slot machines in the casino.
“They win and the house doesn’t want to pay out. To me that’s unfair,” Alan Ripka, Bookman’s attorney said.
Ripka and Bookman believe she should win the maximum allowed on the Sphinx machine, which the casino said is $6,500.
“The machine takes your money when you lose. It ought to pay it when you win,” Ripka stated.
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“I feel I should win the max and I will treat him to a steak dinner,” Bookman said.
According to the gaming commission, the casino could not legally award the max pay-out.
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The gaming commission said Bookman was only entitled to her winnings: just $2.25.
The slot machine was pulled immediately after the incident, fixed, and put back out on the casino floor, according to the gaming commission.
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Bookman plans to sue the casino.
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